The first screen you will see is the account summary page. Examples of a FedEx reference number include a purchase order (PO) number. Step 2: Enter your User ID and Password and select Login. These numbers are used in both printed statements and online banking. You will need to choose which accounts and/or plans to assign to the user. Step 1: Visit the login page for FedEx Freight Billing Online or go to, click the Support tab, select Billing & Invoicing and select Freight Login. Note: Before you start to add a new user, make sure you have his or her user ID and email address. Administrator: The Billing Center supports multiple administrators, each of whom have full control over accounts and users.Manager: This user acts as an administrator for specific accounts or plans, including assigning new users, adding payment information, paying invoices, and disputing charges.View, Pay, and Dispute: This user can add payment information to their wallet, pay invoices, and dispute charges.View Only: This user can view and download invoices for their assigned accounts and update billing communications preferences.Review shipment charges at the invoice level, shipment-detail level, or both. Both new and existing users can be assigned one of four roles: See your FedEx Express and FedEx Ground transportation invoices, including duty and tax invoices. You can add and remove users from the Manage Users page under Administration. Make sure you have an invoice for the account you wish to add from the previous 45 days. From the My Accounts page under Administration, you can select Add Account to start the process.
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